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Navigating Folders

This page documents the folder tree — the panel down the left side of the main window. It lists your folders, and selecting a folder here is what drives the message list on the right. It also covers finding a folder by name, creating, renaming, moving, and deleting folders, and how app folders behave.

The folder pane

The folder tree does not fill its column on its own. Above and below it sit two small strips:

  • At the top, your account badge — an avatar, your account name, and your e-mail address. The avatar is your picture if you have one, otherwise a coloured disc with your initials. Clicking the badge opens the Mailbox Manager.
  • At the bottom, the connection light and a line reporting the latest connection or transfer event.

While you are filtering the folders, the filter box sits right under the account badge.

Between the tree and that bottom strip, the Departments pane opens up while you hold access to a department mailbox.

The folder pane: account badge, folder tree, Departments pane and the status strip

The Departments pane

Below the folder tree, under a Departments heading, sits a second tree for the department mailboxes you have been given access to. It appears once you hold at least one of them, and takes the lower part of the left column.

A department's Inbox selected in the Departments pane

Each department is a row of its own, named by its e-mail address, with that department's folders beneath it — the same prime folders, custom folders, and unread counts as in the tree above. Expand a department to see its folders, and collapse it to fold them away.

The two trees share the column's height across a divider you can drag: point at the line between the folder tree and the Departments heading, and drag it up or down to give either tree more room. Neither one can be dragged away completely, and where you leave the divider is remembered between sessions.

The heading itself folds the section away. Click Departments and the department tree folds up, leaving the heading at the foot of the column with its arrow turned sideways; the folder tree above takes the space. Click the heading again to bring the tree back at the height it had. A folded section stays folded until you open it, this session and the next.

Right-clicking in the pane opens the same menus as in the folder tree above (Creating, renaming, and organizing folders), but what they let you do depends on your role in that department:

Your role What the pane offers
Admin of the department New Folder, Rename Folder, Delete Folder, Move ▸, Empty Trash and Move All to Trash, and dragging a folder onto a new parent within the department.
Any other role Those entries are shown greyed out, and the department's folders cannot be dragged. Recursive stays available.

A folder stays in its own department: one department's folder cannot be dropped onto another department, or onto your own mailbox. The same role rule applies to the messages in a department's folders — see Acting on a selection. Messages cannot be dragged out of a department's message list, nor dropped onto the Departments pane; a department's messages are moved through the message list's Move ▸ submenu instead.

A role granted or withdrawn while the app is running takes effect right away: the entries change state with no need to switch folders or restart.

How the tree is organized

The folder tree is hierarchical:

  • Your account is the tree's root. It has no row of its own: its folders start at the top level, and the account badge above the tree names it.
  • Prime folders are the built-in folders:

    Prime folder Purpose
    Inbox Incoming messages.
    Outbox Messages queued to send (including delayed sends).
    Sent Messages you have sent.
    Drafts Unsent messages saved for later.
    Trash Deleted messages and folders.
    Junk A view of spam messages gathered from all other folders (except Trash).
    Apps The launcher and your installed apps.
  • Custom folders are the folders you create. They nest under a prime folder (or under another custom folder) to any depth.

  • App folders live under Apps: an app root per installed app, with one app instance folder beneath it per running instance.

Prime folders

Every mailbox is created with the same set of built-in prime folders. They always exist, always appear in the same order, and — unlike custom folders — cannot be renamed, moved, or deleted. Their names (inbox, outbox, sent, drafts, trash, junk, apps) are reserved, so a custom folder may not reuse them (see New Folder).

Inbox folder-inbox

Where incoming messages arrive. This is the folder shown when there is nowhere more specific to return to — if your last folder can no longer be found on restart, the view falls back to a prime folder.

Outbox folder-outbox

A staging area for messages on their way out — anything queued to send but not yet delivered, including delayed (timed) sends. The Outbox exposes extra controls in the message list: Retry Send for a failed message and Cancel Send for one still waiting for its scheduled time. A message leaves the Outbox for Sent once it is delivered.

Sent folder-sent

A copy of every message you have successfully sent.

Drafts folder-drafts

Unfinished messages you have saved for later. Opening one here reopens it in the compose window for editing — see Opening a message.

Trash folder-trash

Where deleted messages and folders land first. Deletion is two-stage: items move here and stay recoverable until Trash is emptied or they are deleted again from within Trash, which is permanent. Right-click Trash for Empty Trash.

Junk folder-junk

Unlike the other prime folders, Junk holds no messages of its own — it is a view. It is a live query that gathers every message flagged as spam (by spam score or an explicit junk mark) from every other folder in the account except Trash. Each message it shows physically still lives in its real folder — the Inbox message, the custom-folder message, and so on; Junk simply collects them in one place.

Because of this, Junk behaves differently from a normal folder: you cannot drag messages out of it (the message isn't in Junk to begin with), and its context menu offers exactly one entry — Move All to Trash, which moves every message the view has gathered into Trash after a confirmation; Message ▸ Undo (Ctrl+Z) returns them to the folders they were swept out of, as described under Undo and redo. It also applies its spam filtering on top of any search.

To take a single message out of Junk, use Mark as Not Junk from the message list's context menu; elsewhere, Mark as Junk puts one in.

The Show Junk mail in original folders as well option in Options ▸ General controls the other side of this: when off, spam is hidden from the normal folder views and only surfaces in Junk; when on, those messages appear both in Junk and in the folder they actually live in.

Apps folder-apps

The home for the launcher and your installed apps. The Apps row itself acts as the Launcher; beneath it sits an app root per installed app and an app instance folder per running instance. Selecting an app instance opens the app instead of a message list. App folders have their own context menu and include non-deletable system apps.

A link to an e-mail address inside an app opens a new message in the compose window, with the recipients, subject and text the link carries already filled in.

The launcher, open in place of the message list

Selecting a folder

Click a folder (or move to it with the arrow keys) to make it current. Selecting a folder:

  • Loads its messages into the message list.
  • Remembers it as the previous folder, so the app can track where you came from.
  • Selecting an app instance folder opens that app instead of showing a message list; the Apps row itself acts as the Launcher.

Your place is restored on restart

The current folder is saved when you exit and restored on the next launch. If that exact folder can no longer be found, the view falls back to a prime folder.

Ctrl+1 through Ctrl+7 jump straight to the prime folders, in the order the tree shows them:

Shortcut Folder
Ctrl+1 Inbox
Ctrl+2 Outbox
Ctrl+3 Sent
Ctrl+4 Drafts
Ctrl+5 Trash
Ctrl+6 Junk
Ctrl+7 Apps

The folder becomes the only selected one, and the keyboard moves to the tree. When the filter is hiding that folder, the filter box closes and every folder comes back.

Unread counts

A folder with unread messages carries the count beside its name. How it is drawn depends on your theme: the modern themes show a right-justified pill, the classic themes a plain (N) after the name.

Expanding and collapsing

Expand a folder to reveal its subfolders, or collapse it to hide them. A new folder starts out expanded, except Apps, which starts out collapsed. The expanded/collapsed state of each folder is remembered and restored, so the tree reopens the way you left it.

Filtering the folders

To find a folder by name, click into the folder tree or the Departments pane and type the beginning of the name: a filter box opens under the account badge and both trees narrow down to the folders whose name starts with what you typed. Finding a Folder covers the filter box, its keys, and searching for a message across folders.

Recursive folders

Each folder that has subfolders offers a Recursive toggle in its context menu. When Recursive is on, selecting that folder shows the messages from all of its subfolders as well as its own; when off, only the folder's own messages are shown.

The toggle only appears for folders that actually have subfolders.

Creating, renaming, and organizing folders

Right-click a folder (or empty space) to open the context menu. Which menu appears depends on what you click:

You right-click… Menu offers
A prime folder (Inbox, Sent, …) New Folder, Recursive
The Trash prime folder Empty Trash
The Junk prime folder Move All to Trash
The Apps prime folder Open, Open in New Tab (Ctrl+Click)
A custom folder New Folder, Rename Folder, Delete Folder, Recursive, Move ▸
Empty space (no folder) New Folder (top-level)

The menu key opens the same menus from the keyboard.

New Folder

New Folder opens a dialog to name the folder. Chosen from a folder, the new folder is created inside it; chosen from empty space (New Folder top-level), it is created at the account's root.

Folder names are validated:

  • They cannot be empty.
  • They cannot contain the /, %, \, or : characters.
  • They cannot reuse a reserved prime-folder name.

The full path is also checked, so you cannot collide with a prime folder or create a folder that already exists.

Rename Folder

Rename Folder prompts for a new name (the same name rules apply).

Move

Move a custom folder either through the Move ▸ submenu or by dragging it onto its new parent in the tree.

Dragging messages from the message list onto a folder moves those messages (and any nested replies) into it. Hold Shift while dropping to copy them instead. Drops are refused on Junk, on the Outbox, and on app folders.

Choosing a folder that has subfolders

In the Move ▸ and Copy ▸ submenus, a folder with subfolders opens into them rather than being selectable itself. Its submenu therefore starts with File Here, which means "this folder, not one of its children".

Deleting folders and emptying Trash

Deleting follows a two-stage, Trash-based model:

  1. Delete a folder that is not in Trash → it is moved to Trash after a confirmation. Its layout/state is preserved so it can be restored intact.
  2. Delete a folder that is already in Trash → it is permanently deleted after a stronger, "this cannot be undone" confirmation.

After a delete, the view selects the nearest remaining folder (for a single selection), so you always land somewhere. You can select and delete a mix of in-Trash and not-in-Trash folders at once; each is handled by the appropriate rule.

Empty Trash (on the Trash folder's menu) permanently removes everything in Trash after an "this cannot be undone" confirmation.

Permanent deletion is irreversible

Emptying Trash, or deleting a folder that is already in Trash, cannot be undone. Everything else moves to Trash first and can be recovered until Trash is emptied.

App folders

Folders under Apps have their own context menu:

You right-click… Menu offers
An app root (non-system app) Delete
An app instance (non-system app) Open, Open In New Tab, Delete
An app instance (system app) Open, Open In New Tab

Deleting an app instance asks for confirmation and removes it permanently.

System apps

Three apps are built in and always present. They are system apps, so they cannot be deleted, and they each manage a different scope of your installation:

System app Manages Scope
App Manager The applications installed in this mailbox. Mailbox-wide.
Mailbox Manager Your mailbox's settings — your addresses and sub-addresses, the default sender, and message size limits. See The Mailbox Manager. Mailbox-wide.
Certificate Manager The cryptographic certificates for this replica. Replica-wide.

The App Manager and Mailbox Manager can also be opened directly from the Message menu; the account badge above the folder tree is a shortcut to the Mailbox Manager as well.

Certificates stay on this replica

Certificates are never shared between replicas — they belong to the one replica that holds them. The only exception is P2P certificates, which are shared with your peers to make peer-to-peer connections possible.

Certificate Manager vs. Tools ▸ Certificates

The Certificate Manager app here handles this replica's own identity certificates. The separate Certificates window under Tools lists the certificate store this machine validates against. They are different stores with different jobs.

Icon reference

The prime-folder icons:

Folder Icon
Inbox folder-inbox
Outbox folder-outbox
Sent folder-sent
Drafts folder-drafts
Trash folder-trash
Junk folder-junk
Apps folder-apps
Custom folder folder / folder-user